The DBCL system at the University of Social Sciences and Humanities includes:
1. The Quality Assurance Council of the University of Social Sciences and Humanities has the function of advising the Board of Directors on quality assurance activities, is established by decision of the Rector and organizes activities according to regulations issued by the Rector;
2. The Training Quality Assurance Center (TAQC) is the focal unit for advising, implementing and coordinating training quality assurance activities in the School under the direction of the Board of Directors;
3. Heads of units shall appoint a unit-level Quality Assurance Department consisting of a leader in charge of Quality Assurance work, a staff/group of staff as assistants for Quality Assurance work in the unit, and mobilize lecturers, staff and other relevant parties to participate in the unit's Quality Assurance activities when necessary.
Quality Assurance Framework
The University of Social Sciences and Humanities, Vietnam National University, Hanoi refers to the AUN-QA internal quality assurance model, in which the four elements of the internal quality assurance system include: Monitoring tools, Assessment tools, Quality assurance processes and Quality assurance tools.
The internal quality assurance mechanism of the University of Social Sciences and Humanities, Vietnam National University, Hanoi is built for each department, in accordance with the defined quality assurance framework, to assess the following areas of activity:
- Quality of training programs and courses.
- Quality of teaching staff and support staff.
- Quality of teaching methods.
- Quality of testing and assessment of learners.
- Quality of service to support learners.
- Quality of resources and facilities.
- Quality of scientific research.
- Quality of service to the community.
