General introduction

1. Some information about the training program

- Name of training major:

+ Vietnamese: Office Administration

+ English: Office Management

- Training major code: 60340406

- Training major name:

+ Vietnamese: Office Administration

+ English: Office Management

- Education level: Master

- Name of diploma after graduation:

+ Vietnamese: Master of Office Administration

+ English: Master in Office Management

- Unit assigned to train: University of Social Sciences and Humanities, Vietnam National University, Hanoi.

2. Objectives of the training program

2.1. General objectives

The training program aims to help students supplement, update and improve their theoretical and practical knowledge to have in-depth expertise in the field of Office Administration at the master's level; have the ability to apply specialized knowledge to design, build, advise, consult or directly implement the organization and control of administrative and office work and organize and operate administrative and office departments at agencies and enterprises; have the ability to work independently and think creatively; have the ability to detect and solve problems in the field of office administration; have enough capacity and qualities to participate in research and teaching at colleges and universities in the field of office administration.

2.2. Specific objectives

*Knowledge:

The training program is designed according to research orientation, aiming to equip and guide learners to supplement and update advanced and specialized knowledge system at master's level in Office Administration, including:

- Theoretical basis and theoretical system of office management;

- Basic functions and office management technology;

- Scientific organization of office administrative activities

- Organize the implementation of functions and tasks of the office

- Office management methods and experiences in Vietnam and some developed countries in the world;

- Development trends and innovation in office management...

*Skill:

Based on the research orientation, the training program also focuses on the goal of equipping and guiding learners to improve their professional skills and soft skills, including: Skills in planning, organizing, checking and evaluating office activities; Leadership and management skills; Information synthesis and processing skills; Consulting skills; Presentation and persuasion skills; Scientific labor organization skills; Communication and public relations skills; Research skills, detecting and solving problems arising in office activities and office administration; Skills in building personal image and style suitable for office administration activities; Teamwork and management skills; Foreign language skills in professional activities...

*Moral qualities:

The training program aims to help learners practice and develop personal ethics, professional ethics and social ethics, including: honesty, seriousness, respect for others and personal self-esteem, open-mindedness and a sense of improvement, responsibility in work, proactiveness, independence and creativity, responsibility to the community, compliance with the law and knowing how to protect the truth, supporting innovation and progress; always thinking and acting towards the goal of scientifically organizing and controlling office administrative work for the development of agencies and enterprises.