TTLV: Evaluation of library information service quality at University of Commerce

1. Student's full name: Le Thi Hieu 2. Gender: Female
3. Date of birth: October 4, 1985
4. Place of birth: Vien An - Ung Hoa - Hanoi
5. Decision on recognition of students No. 2948/2021/QD-XHNV dated: December 28, 2021 of the President of the University of Social Sciences and Humanities, Vietnam National University, Hanoi
6. Changes in the training process:
7. Thesis topic: "Evaluation of library information service quality at University of Commerce"
8. Major: Information Science - Library; Code: 8320201.01
9. Scientific advisor: Associate Professor, Dr. Nguyen Thi Lan Thanh, Hanoi University of Culture.
10. Summary of thesis results:
The thesis "Evaluation of library information service quality at University of Commerce" is divided into 03 chapters.
Chapter 1 General issues in evaluating the quality of library information services and the University of Commerce Library.
Chapter 2 focuses on analyzing the current status of evaluating the quality of library information services at the University of Commerce.
Chapter 3 provides solutions to improve the quality of library information service evaluation at the University of Commerce.
The thesis is urgent and has high scientific and practical significance, contributing to enriching the source of reference documents on the issue of improving the quality of library information service evaluation at the Library of the University of Commerce in particular and libraries in general.
11. Practical application:
Firstly: Based on the research and evaluation results in the thesis, the Library of the University of Commerce can serve as a basis for building and perfecting the activities of evaluating the quality of information services at the Library and have appropriate orientations and directions, close to the practice of the Library to improve the quality of library information service evaluation in the current period and in the future.
Second: The thesis can be used as a reference for students and trainees of schools specializing in library training. The thesis can help libraries review the current status of service quality assessment in library operations, thereby having a plan to improve service quality at libraries in the future.
12. Further research directions:
13. Published works related to the thesis: None

INFORMATION ON MASTER'S THESIS

1. Full name: Le Thi Hieu 2. Sex: Female
3. Date of birth: October 4, 1985 4. Place of birth: Vien An - Ung Hoa - Hanoi
5. Admission decision number: 2948/2021/QD-XHNV Dated December 28, 2021 the Headmasters of the University of Social Sciences and Humanities, Hanoi National University Dated .........
6. Changes in academic process:
7. Official thesis title: Assessment of quality of library information service at Thuongmai University.
8. Major: Information – Library Science 9. Code: 8320201.01
10. Supervisors: Assoc. Pro., Dr. Nguyen Thi Lan Thanh, Hanoi University of Culture.
11. Summary of the findings of the thesis:
The thesis "Assessment of quality of library information service at Thuongmai University." is divided into 03 chapters.
Chapter 1 General issues on assessing the quality of library information services and the Thuongmai University Library.
Chapter 2 focuses on analyzing and evaluating the quality of Library information services at Thuongmai University.
Chapter 3 offers solutions to improve the quality of information library service assessment at Thuongmai University. The thesis has high scientific and practical features and significance, contributing to enriching reference sources on the issue of improving the quality of evaluating information library services at Thuongmai University Library. commerce in particular and libraries in general.
12. Practical applicability

Firstly: Based on the research and evaluation results in the thesis, the Thuongmai University Library can serve as a basis for building and perfecting information service quality assessment activities at the Library and have Appropriate orientations and directions, close to the practice of the Library to improve the quality of library information service assessment in the current period and in the coming time.

Second: The thesis can be used as a reference for students and trainees of library training schools. The thesis can help the library review the current status of service quality assessment in library field planning, thereby to improve service quality at libraries in the future.

13. Further research directions, if any:
14. Thesis-related publications: None